Delete your account and data
You can have your Foodtrack account deleted at any time. All your data is erased with it.
Option 1: in the app (immediate)
- Open Foodtrack and go to Settings → Sign-in and account.
- Choose Delete account.
- Read the explanation, type VERWIJDER and confirm with Face ID, Touch ID or your passcode.
Your account and data are deleted immediately and you are signed out. (The app asks for the Dutch word VERWIJDER, meaning "delete".)
Option 2: without the app
No longer have the app, or can't sign in? Send an email to info@nadaprojects.com with the subject Delete Foodtrack account, from the email address you signed up to Foodtrack with (when signing in with Google or Apple: the email address of that account). That lets us verify that the request comes from you. We delete your account within 30 days at the latest and confirm by email.
What is deleted
- Your profile and sign-in details, including weight, body fat percentage, date of birth and other measurements.
- Your diary, recipes, library, planning, goals and settings.
- All your photos.
- Your messages with a coach and the link with that coach.
- A personal AI key you stored in the app.
What remains
- Products you shared with all users yourself stay in the catalogue, without your name or any other reference to you.
- Meals that someone else (for example your coach) logged for themselves based on your recipe stay with that person, without your name.
A copy of your data first?
In the app you can download everything as a single file: Settings → Privacy → Download my data. Do that before you delete; afterwards it is no longer possible.
Deleting cannot be undone. More about your data in the privacy policy.